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After Zomato Episode, Man Rejects Swiggy Order Over Muslim Delivery Executive
Devneel Goswami October 25, 2019
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A man from Hyderabad refused to accept his order via Swiggy because it was delivered by a Muslim delivery executive.
According to the Hindustan Times, Ajay Kumar had placed an order of Chicken 65 from Grand Bawarchi restaurant in the Falaknuma area in Hyderabad via Swiggy, the mobile food delivery app. While placing the order, however, he had given specific instructions for the food to be delivered by a “Hindu delivery person.”
Riaz Ahmed
@karmariaz
· Oct 23, 2019
“He asked my name and when I revealed my identity, he was angry. He shouted at me for not honouring his preferences. He said he was rejecting the delivery, because I was a Muslim,” Mudassir said. https://www.hindustantimes.com/india-news/swiggy-customer-in-hyderabad-refuses-to-accept-food-delivered-by-muslim-man/story-BkTG3cFpQkmGTG1dkgdl2H.html …
Swiggy customer in Hyderabad refuses to accept food delivered by Muslim man | india news | Hindus...
While ordering, the customer mentioned his preferences which included a ‘Hindu delivery person’.
hindustantimes.com
Riaz Ahmed
@karmariaz
Just to remind you, Hindutva fascists were trending boycott business with Muslims two days ago.
182
12:29 PM - Oct 23, 2019
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When the order was delivered, he was enraged to find that the delivery executive was a Muslim. He refused to collect the order, shouted at the delivery person and got into a heated argument with Swiggy customer care executives.
“He asked my name and when I told him, he got very angry,” said Omar, the delivery executive who the order was assigned to. “He shouted at me for not honouring his preferences. He said he was rejecting the delivery because I was a Muslim,” Omar is quoted as saying.
Speaking to Bangalore Mirror, Omar stated that Swiggy is not concerned with the religion of a person and that he was probably assigned the delivery because he lives nearby. He also went on to say that there are hardly any Hindu delivery boys living in the Faluknama area and that he was assigned the order automatically by the system.
When the customer care executive informed Kumar that he would be charged Rs 95 as a cancellation fee, he said he did not mind the penalty as long as he would not have to accept the delivery from a Muslim, the Hindustan Times reported.
Also read: Inside the Bleak World of Delhi’s Contractual Labourers
Later that day, Amzadullah Khan, the president of the political party Majlis Bachao Tehreek, pointed out that the owner of the restaurant was a Muslim himself and the chef of the restaurant also belonged to the same community. He also said that he had advised Swiggy to file a police complaint in this regard.
This is not the first time that such an incident has come to light.
Earlier this year in July, Zomato had dealt with a similar problem when a customer refused to accept his delivery from a Muslim delivery executive in the month of Shravan.
As the debate heated up on social media, Zomato had tweeted “Food has no religion”.
Zomato India
✔
@ZomatoIN
Food doesn’t have a religion. It is a religion. https://twitter.com/Amit_shukla999/status/1156217070247268352 …
पं अमित शुक्ल
@Amit_shukla999
Just cancelled an order on @ZomatoIN they allocated a non hindu rider for my food they said they can't change rider and can't refund on cancellation I said you can't force me to take a delivery I don't want don't refund just cancel
93.5K
10:00 PM - Jul 30, 2019
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Zomato also posted a follow-up statement with a caption saying “Food for thought”.
Zomato India
✔
@ZomatoIN
· Jul 30, 2019
Food doesn’t have a religion. It is a religion. https://twitter.com/Amit_shukla999/status/1156217070247268352 …
पं अमित शुक्ल
@Amit_shukla999
Just cancelled an order on @ZomatoIN they allocated a non hindu rider for my food they said they can't change rider and can't refund on cancellation I said you can't force me to take a delivery I don't want don't refund just cancel
Zomato India
✔
@ZomatoIN
Food for thought
View image on Twitter
13.8K
4:31 AM - Jul 31, 2019
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5,542 people are talking about this
Deepinder Goyal, the founder of Zomato, had said “We are proud of the idea of India- and the diversity of our esteemed customers and partners. We aren’t sorry to lose any business that comes in the way of our values.”
Deepinder Goyal
✔
@deepigoyal
We are proud of the idea of India - and the diversity of our esteemed customers and partners. We aren’t sorry to lose any business that comes in the way of our values. 🇮🇳 https://twitter.com/ZomatoIN/status/1156429449258250240 …
Zomato India
✔
@ZomatoIN
Food doesn’t have a religion. It is a religion. https://twitter.com/Amit_shukla999/status/1156217070247268352 …
61.7K
10:08 PM - Jul 30, 2019
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25.5K people are talking about this
In Swiggy’s case, Omar, the 32-year-old delivery executive, a postgraduate student, told Hindustan Times: “I believe that we are all humans. But I came across this peculiar experience”.
After Zomato Episode, Man Rejects Swiggy Order Over Muslim Delivery Executive
Devneel Goswami October 25, 2019
A man from Hyderabad refused to accept his order via Swiggy because it was delivered by a Muslim delivery executive.
According to the Hindustan Times, Ajay Kumar had placed an order of Chicken 65 from Grand Bawarchi restaurant in the Falaknuma area in Hyderabad via Swiggy, the mobile food delivery app. While placing the order, however, he had given specific instructions for the food to be delivered by a “Hindu delivery person.”
Riaz Ahmed
@karmariaz
· Oct 23, 2019
“He asked my name and when I revealed my identity, he was angry. He shouted at me for not honouring his preferences. He said he was rejecting the delivery, because I was a Muslim,” Mudassir said. https://www.hindustantimes.com/india-news/swiggy-customer-in-hyderabad-refuses-to-accept-food-delivered-by-muslim-man/story-BkTG3cFpQkmGTG1dkgdl2H.html …
Swiggy customer in Hyderabad refuses to accept food delivered by Muslim man | india news | Hindus...
While ordering, the customer mentioned his preferences which included a ‘Hindu delivery person’.
hindustantimes.com
Riaz Ahmed
@karmariaz
Just to remind you, Hindutva fascists were trending boycott business with Muslims two days ago.
182
12:29 PM - Oct 23, 2019
Twitter Ads info and privacy
54 people are talking about this
When the order was delivered, he was enraged to find that the delivery executive was a Muslim. He refused to collect the order, shouted at the delivery person and got into a heated argument with Swiggy customer care executives.
“He asked my name and when I told him, he got very angry,” said Omar, the delivery executive who the order was assigned to. “He shouted at me for not honouring his preferences. He said he was rejecting the delivery because I was a Muslim,” Omar is quoted as saying.
Speaking to Bangalore Mirror, Omar stated that Swiggy is not concerned with the religion of a person and that he was probably assigned the delivery because he lives nearby. He also went on to say that there are hardly any Hindu delivery boys living in the Faluknama area and that he was assigned the order automatically by the system.
When the customer care executive informed Kumar that he would be charged Rs 95 as a cancellation fee, he said he did not mind the penalty as long as he would not have to accept the delivery from a Muslim, the Hindustan Times reported.
Also read: Inside the Bleak World of Delhi’s Contractual Labourers
Later that day, Amzadullah Khan, the president of the political party Majlis Bachao Tehreek, pointed out that the owner of the restaurant was a Muslim himself and the chef of the restaurant also belonged to the same community. He also said that he had advised Swiggy to file a police complaint in this regard.
This is not the first time that such an incident has come to light.
Earlier this year in July, Zomato had dealt with a similar problem when a customer refused to accept his delivery from a Muslim delivery executive in the month of Shravan.
As the debate heated up on social media, Zomato had tweeted “Food has no religion”.
Zomato India
✔
@ZomatoIN
Food doesn’t have a religion. It is a religion. https://twitter.com/Amit_shukla999/status/1156217070247268352 …
पं अमित शुक्ल
@Amit_shukla999
Just cancelled an order on @ZomatoIN they allocated a non hindu rider for my food they said they can't change rider and can't refund on cancellation I said you can't force me to take a delivery I don't want don't refund just cancel
93.5K
10:00 PM - Jul 30, 2019
Twitter Ads info and privacy
43.8K people are talking about this
Zomato also posted a follow-up statement with a caption saying “Food for thought”.
Zomato India
✔
@ZomatoIN
· Jul 30, 2019
Food doesn’t have a religion. It is a religion. https://twitter.com/Amit_shukla999/status/1156217070247268352 …
पं अमित शुक्ल
@Amit_shukla999
Just cancelled an order on @ZomatoIN they allocated a non hindu rider for my food they said they can't change rider and can't refund on cancellation I said you can't force me to take a delivery I don't want don't refund just cancel
Zomato India
✔
@ZomatoIN
Food for thought
View image on Twitter
13.8K
4:31 AM - Jul 31, 2019
Twitter Ads info and privacy
5,542 people are talking about this
Deepinder Goyal, the founder of Zomato, had said “We are proud of the idea of India- and the diversity of our esteemed customers and partners. We aren’t sorry to lose any business that comes in the way of our values.”
Deepinder Goyal
✔
@deepigoyal
We are proud of the idea of India - and the diversity of our esteemed customers and partners. We aren’t sorry to lose any business that comes in the way of our values. 🇮🇳 https://twitter.com/ZomatoIN/status/1156429449258250240 …
Zomato India
✔
@ZomatoIN
Food doesn’t have a religion. It is a religion. https://twitter.com/Amit_shukla999/status/1156217070247268352 …
61.7K
10:08 PM - Jul 30, 2019
Twitter Ads info and privacy
25.5K people are talking about this
In Swiggy’s case, Omar, the 32-year-old delivery executive, a postgraduate student, told Hindustan Times: “I believe that we are all humans. But I came across this peculiar experience”.
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